Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Professional Security Officer
Point 2 Point Global Security
Dallas, TX
Apply Now >
Professional Security Officer
U.S. Security Associates, Inc. (USA)
Coppell, TX
Apply Now >
Security Officer
U.S. Security Associates, Inc. (USA)
Carrollton, TX
Apply Now >
Court Bailiff
Rockwall County
Rockwall, TX
Apply Now >
POLICE OFFICER
City of Lewisville, TX
Lewisville, TX
Apply Now >
View more jobs in Dallas, TX
View more jobs in Texas

Job Details

Fare Enforcement Officer

Company name
Dallas Area Rapid Transit Police Department

Location
Dallas, TX

Apply for this job






8 hit(s)  

Profile

ESSENTIAL SKILLS NEEDED

- Excellent communication skills

- Ability to stay calm under pressure

- Ethical decision making skills

- Integrity and excellent judgment

- Easily adaptable/flexible

- Ability to work well with others

AGENCY INFORMATION

Dallas Area Rapid Transit (DART) is the mass transit agency for the Dallas metropolitan area, servicing 13 cities in 6 counties, covering over 700 square miles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Inspects and enforces customer fares on DART's transportation rail system for validity, proper time and date, month, year and authenticity. Ensures a DART photo ID accompanies reduced fares for seniors, high school students, disabled, or Medicare cardholders. Inspects reduced monthly passes to ensure that the holder has signed it.

2. Issues citations or warnings to customers on board without proper fare or photo ID. Completes forms on citation or warning from information provided by customer. Provides appropriate copies of citation or warning to customer. Maintains and submits records and reports of activity.

3. Assists customers with purchasing tickets from Ticket Vending Machines (TVM). Uses TVM training to assist and educate customers on proper use of TVM. Reports TVM problems to DART Police Dispatch center.

4. Reports disruptive behavior on the system or DART property to DART Police.

5. Testifies in court regarding issued citations.

6. Wears DART uniform during working hours.

7. Other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1. High school diploma or G.E.D.

2. Two (2) years heavy customer service experience (in criminal justice or related field preferred) in dealing with customers that may potentially become rude, uncooperative or defensive.

3. Valid Texas Drivers License or possess a comparable drivers license from another state of the United States. No more than one (1) Driving While Intoxicated (DWI) conviction on driving record. No more than three (3) moving violation convictions within last 36 months.

4. Successful completion of selection process including polygraph exam, psychological evaluation, and background investigation.

5. Proficient using PC and various software applications.

6. Pass physical (medical) examination which includes a drug screen.

7. Written and oral communication skills to effectively communicate with all levels, both inside and outside of DART.

8. Must be able to: be physically active for prolonged periods of time; stand and walk on all types of surfaces, including uneven surfaces; climb up and down stairs; effectively utilize and lift issued equipment such as, but not limited to, two-way radio, keys, ticket-writing machine and printer, and self-contained breathing apparatus; expose hands to vibration; and continuously carry/wear issued equipment.

9. Must be able to work variable shifts, including weekends and holidays. May be required to work mandatory overtime with short notice.

10. Must be able to: continuously work outdoors in all kinds of weather; ride on a train for prolonged periods of time while remaining alert; and understand verbal communication over the two-way radio with background noise.

11. May be required to work mandatory overtime with short notice.

12. Ability to comprehend DART's fare policy, fare media and the Ft. Worth T fare media.

13. Ability to deal diplomatically with the public and to exercise good judgment in emergencies and confrontational situations.

14. Analytical skills to find solutions to problems of limited complexity.

15. Ability to demonstrate a fiduciary obligation to section, division, department, and DART in handling materials and information of a confidential nature.

16. Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Receives first-hand customer information and uses it for improvements in products and services.

DISQUALIFICATION FACTORS

During the screening process a criminal history, and driver’s license check will be conducted. Disqualifiers include but are not limited to the following:

1. No Felony convictions, no Class A Misdemeanor convictions, and no Class B Misdemeanor convictions in the last ten years.

2. No pending criminal investigations or actions (civilian or military) and/or be under indictment for any criminal offense at the time of application.

3. Not more than one (1) DWI conviction on your driving record.

4. No dishonorable or less than honorable military discharges.

BENEFITS

- Health Insurance

- Dental Insurance

- Vision Insurance

- Life Insurance

- AD&D Insurance

- Pension Plan (fully funded by employer at 7.7% of salary)

- 401K Retirement Plan (employer matches ½ of employee contribution)

- Full uniform provided

- Tuition reimbursement

- Paid time off that increases with seniority

APPLICATION

An online application must be submitted to be considered for employment; a resume alone will not be considered. You may apply online at

https://www.dart.org/webapps/hrportal.

STEPS IN THE HIRING PROCESS

- Online application

- Interview Board

- Polygraph Exam

- Background Investigation

- Interview with Chief of Police

- Medical exam & drug test

- Psychological evaluation

- Fingerprinting

For additional information about our minimum qualifications or hiring process, please visit our website at

www.DART.org/DARTPolice


and go to the Employment Opportunities page.

Company Description

Dallas Area Rapid Transit (DART) is the mass transit agency for the Dallas metropolitan area. The DART Police Department provides police services for the transportation system throughout 13 cities in 6 counties, covering over 700 square miles. The department has over 400 positions and DART Police officers are vested with all the rights, privileges, obligations, and duties of peace officers in the state of Texas.

Location/Region: Dallas, TX (US)

Company info

Dallas Area Rapid Transit Police Department

Company Profile

Similar Jobs:
Interested in a career in the Criminal Justice field? My Justice Career can help! START TRAINING FOR YOUR NEW CRIMINAL JUSTICE CAREER TODAY! Graduate employment services may be available once training is complete. This posting is ...
Asset Protection / Loss Prevention Detective, Full Time: Northpark Center','71693387','!*! Job Overview:   The Asset Protection Detective’s primary responsibility is to prevent the loss of company property while maintaining a safe...
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
LawEnforcementCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
LawEnforcementCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 LawEnforcementCrossing - All rights reserved. 21