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Quality Assurance Specialist I

Location
Nashville, TN

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Quality Assurance Specialist I
**MEMBERS ONLY**SIGN UP NOW***.

Nashville
TN
Job #685195838
Job Summary:
Process background reports according to FCRA, state, client and internal reporting guidelines
ensuring that completed requests delivered to **MEMBERS ONLY**SIGN UP NOW***. clients are consistent with **MEMBERS ONLY**SIGN UP NOW***.
quality standards.
*
*
Specific Duties:
• Conduct quality assurance on all background reports according to FCRA and State Reporting
Requirements, Client Guidelines, and **MEMBERS ONLY**SIGN UP NOW***. Reporting Guidelines
• Review and approve background results for assigned products
• Ensure accurate and prompt turnaround on all reports by adhering to work assignment and TAT
goals
• Maintain in-depth working knowledge of all guidelines and reporting processes
• Achieve individual accuracy and productivity goals in a high volume atmosphere
• Notify researchers of errors reported and respond to all inquiries received
• Provide timely follow-up and follow through on all requests and reports
• May support team workloads and may assist with quality audits and projects as needed
• Identify root causes of errors and report researcher error trends and process improvements to
supervisor
• May assist with process related questions received from team and department
Education:
• High school or equivalent;
• Bachelor’s Degree preferable in Criminal Justice or related field
• In depth knowledge of client, **MEMBERS ONLY**SIGN UP NOW***., state and FCRA guidelines
Skills:
• Basic Knowledge of multiple fulfillment processes
• Knowledge of word processing software (MS Word/Outlook/Excel)
• Problem solving skills
• Excellent written and verbal communication skills
• Excellent analytical skills
• Detail oriented
Experience:
• Two years related experience in Public Records or Verfications
• Prior quality experience a plus
In exchange for your expertise, **MEMBERS ONLY**SIGN UP NOW***. offers an excellent employee benefit package which includes:
* Medical * Dental * Vision * Paid Life/AD&D Insurance * Voluntary Life Insurance * Short & Long Term Disability * Flexible Spending Accounts * 401K * Generous Vacation and Sick Program * 10 Paid Holidays * Education Assistance Program * Business Casual Attire * Generous Referral Program * Employee Discounts and Rewards * And much more!
/*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search./
**MEMBERS ONLY**SIGN UP NOW***., LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
Job:
Operations
Organization:
H10012 - Court Records
Title:
Quality Assurance Specialist I
Location:
Tennessee-Nashville
Requisition ID:
14301
Updated 06/13/2018

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