Harvard Maintenance, Inc.
Company Overview: Harvard Protection Services maintains true to our long standing belief, Employees and Customers First. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe, secure environment; to provide the highest level of security for their enterprise, their proprietary assets, and the safety of their human capital. Our vision is to be recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge solutions in a manner that creates value for our customers. Job Summary: Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.Maintain a professional demeanor while providing assistance to customers, employees, visitors, and guestsMaintain a visible presence in the facility \/ building assignedMonitor the environment, with the ability to detect suspicious and unsafe activityResponsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guestsGreet customers, visitors, staff, tenants, guests in a professional manner at all timesAnswer all phones in a professional mannerPermit authorized persons to enter property and monitor entrances and exitsKnow the facility \/ building policies and procedures, and enforce them within the limits of the positionPerform required patrols of designated areas on foot or in vehicleObserve departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirementsFollow established emergency action planning and proceduresMonitor alarms and closed circuit television systems Prepare reports on accidents, incidents, and suspicious activities, as directedThe essential duties and responsibilities may differ by customer location assignedState or municipality mandated security officer licensesMinimum High School Diploma, GED or the equivalentMust be 18 years of age or older as required by applicable law and contract requirementsMust have reliable means of communication and transportationMust be willing to participate in the company’s pre-employment screening process, including drug screening and background checkStrong interpersonal communication skillsNeat and professional appearanceWrite routine correspondence, to include log entries and incident reportingPrevious contract security, law enforcement, military, customer service experience helpfulFull time positionPosition involves overnights and weekendsHarvard Protection Services offers a competitive hourly pay rate with applicable health benefits.Harvard Protection Services is an Equal Opportunity
Harvard Maintenance, Inc.
Website : http://www.harvardmaint.com
Harvard Maintenance is one of the largest and fastest growing privately owned providers of high quality managed services in the US. Our success over the last fifty years stems from our Inverted Pyramid®, which puts our employees first in order to drive superior client satisfaction. When employees feel valued, are given the resources to be successful, and are empowered to execute flawlessly, they deliver Service Excellence™. Service Excellence is our commitment to exceed our clients expectations by surpassing mutual agreed upon Key Performance Indicators (KPIs). We achieve that by being the most transparent metric based service provider in the industry.