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Company name
Point 2 Point Global Security


Phoenix, MD

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We are currently looking for Command Center Dispatcher for our Phoenix, Maryland office. MUST have prior Dispatch experience preferably in a security environment. If you are looking for a rewarding and stable career, we encourage you to apply.Job Purpose : Provides phone and email monitoring for emergency security related services. This requires the dispatching of unarmed, armed and Law Enforcement officers throughout the country in emergency situations. Capabilities for regional and national monitoring exist and may be instituted on an as needed basis. Responsible for completing and maintaining documentation on requests from the initial client request for services through the end of the process which includes, but is not limited to, providing pertinent information to our accounting staff for pay and bill purposes.Essential Functions:Responds to emergency service requests from clients and dispatches officers to a variety of posts nationwide.Ensures timely arrival by officers at all locations utilizing time-clock software.Communicates and coordinates with clients on a regular basis.Must be willing to work weekend shifts.Must be able to sit at a computer workstation and\/or stand for extended periods of time.Must be able to hear phone conversations and respond and provide information to callers.Minimum Qualifications:MUST have previous dispatcher experience.Law enforcement experience preferred.Understanding of basic security operations and applications (access control, security\/safety awareness, etc.)Experience in the physical security industry preferred.Excellent oral and written communication skills required.Must be able to type 30 WPM.Associates Degree in Criminal Justice desired.Excellent customer service skills required.Must have ability to remain composed, multi-task, and work in high pressure environment during emergency situations.Must be able to work evenings, nights, weekends and holidays as needed.Must be available to work more hours during peak times as needed.Must pass background check and drug screening.About Point 2 Point Global Security:Founded in 2004, Point 2 Point Global Security, Inc. is a U.S. based security company protecting major corporations, high profile executives and government entities from physical and reputational risk. The deep experience of our leaders and national network of security personnel prepare us to anticipate and manage the full range of risks to our clients people, assets and brands.Our agile business model, supported by an extensive database of certified security forces and the proprietary technology to deploy and manage them, enables us to deliver strategic operations in North America within hours.We pride ourselves on our carefully screened and impeccably trained armed and unarmed security personnel as well as our team of off-duty and retired police officers, government agency and military professionals. Our variety of experts, managed centrally, deliver comprehensive and specific client-centered programs nationwide 24\/7.Our commitment is the safety and security of our clients and employees. Our mission is to deliver unmatched service, on every assignment!

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Point 2 Point Global Security

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