Advocate Health Care
LUTHERAN GENERAL HOSPITAL
Department / Unit:
Full-Time - 1
Advocate Lutheran General Hospital is the leading health care provider in Chicago’s North and Northwest suburbs offering a Level I Trauma Center, access to national clinical trials and advanced medical technologies. As a nationally recognized academic and research hospital, patients have access to the most advanced treatment in the areas of cardiology, cancer, neurosciences, orthopedics and women’s health. Lutheran General Hospital is a member of Advocate Health Care, Illinois’ largest health care system and one of the nation’s Top 10 Health Care systems.
What You Will Do:
The Advocate Security Command Center (ASCC) Operator directly supports the Advocate Health Care goal of creating the safest place for patients to heal, physicians to practice, and associates to work. Maintains a common security operating picture to support command and control of all types of Advocate sites. The ASCC Operator reports to the ASCC Lead Operator and ASCC Supervisor and works an assigned shift in in a 24~hour facility located at Advocate Lutheran General Hospital.
Monitors and updates security systems to maintain common operating picture of the enterprise.
Responds to Security, Fire, and Safety service requests, incidents and alarms.
Communicates effectively in routine, urgent, and emergency situations.
Demonstrates exceptional professional behavior.
What You Will Need:
High School Diploma / GED and at least 2 years of experience in a security Central Monitoring Station, Emergency Operations Center or security Dispatch Center.
Security, law enforcement, and/or military experience are desirable.
Knowledge of at least one the following:
Experience responding to alarms such as burglar, fire, etc.
Monitoring hardware and/or software such as signal receivers, alarm monitoring software Security and Fire hardware, CCTV, burglar or fire panels
Emergency Response protocols and processes (public and private).
Strong computer skills. Ability to type 35~40 wpm preferred. Ability to use hands and arms in reaching/handling/grasping/fingering while using notepad, computer, telephone, radio and other office machinery.
Constant use of eyes (correctable vision Qualified applicants will be assessed using an automated skills~based tool.
Position requires attaining and maintaining certification from the Association of Public Safety Communications Officials International (APCO) specifically, APCO's Public Safety Telecommunicator 1 certification, sixth edition within (12) months of employment.
The Advocate Security Command Center provides security monitoring and dispatch to the Advocate enterprise on a 24/7/365 basis. Operators must be willing to work in a 24/7 operation.Position is subject to work weekends and holidays.
Working conditions require long periods of sitting or standing and being confined to work area.
The ASCC is ADA~accessible and equipped with sit~stand consoles for operators.
About Advocate Health Care
Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.
Advocate Health Care
Website : http://www.advocatehealth.com/
Advocate is named among the nation’s Top 5 large health systems based on quality by Truven Analytics and is the largest health system in Illinois. Our faith based, not- for-profit health system is based in Downers Grove, Illinois.