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Job Details

Account Security Manager

Company name
G4S plc

$26.87 Incl Casual Loading

Minneapolis, MN

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April 13, 2018

Job Introduction:


The world's leading private security organization, G4S, has an immediate job opportunity for an Account Manager

. In this position, you will be responsible for client service, problem resolution, and service delivery monitoring and enhancements. The Account Manager is

responsible for providing direction and leadership to G4S's overall security solutions team.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

Evaluate contract performance and compliance; review of contract; review of staffing levels; review training documents; interact with client management

Train employees to contract standards; review and understand training requirements; conduct training sessions; evaluate comprehension of material

Complete and process Payroll; Review Sign-in sheets daily; review payroll worksheets weekly; verify with local G4S office regarding receipt and submittal

Review invoicing and resolve issues; communicate with local G4S offices regarding discrepancies, rate changes, past due invoices; communicate with G4S billing department regarding resolution; communicate with client regarding resolution

Identify performance shortcomings and then develop and implement process or program solutions to address shortcomings; review and understand contract requirements and expectations; develop action plans

Conduct employee evaluations, counseling, and discipline; set and conduct weekly, monthly, quarterly staff meetings, and teleconferences; prepare and send emails, memos, letters; set and conduct meetings with key personnel within contract

The Ideal Candidate:

Education, Licenses and Certifications Required

Must possess a high school diploma or equivalent

Must possess a Bachelor's Degree in Law Enforcement, Corrections, Criminal Justice, Business or related field

Type and Length of Specific Experience Required

Must possess a minimum of three (3) years of experience in a corporate security setting

Must possess a minimum of five (5) years of experience managing a uniformed security officer operation

Skills Required

Ability to interact cordially and communicate with the public

Ability to operate radio or telephone equipment and/or console monitors

Effective oral and written communication skills

Active listening skills

Ability to assess and evaluate situations effectively

Ability to identify critical issues quickly and accurately

Attention to detail

Ability to mediate conflict with tact, diplomacy

Ability to coach, mentor, motivate


Must be at least 18 years old as required by the client contractor, or the minimum age required by the state, if higher

Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States

Must be able and willing to travel with little to no advance notice

Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).

Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable

Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Upon acceptance of a job offer, must be able to pass the following:

MMPI - Psychological testing

Physical exam

Physical Requirements and Environment


Office; minimal to no work in extreme temperatures is expected

Major activity:

Working on PC while sitting; telephone use

Physical efforts to carry out job duties:

Limited, to include some standing, bending, light lifting, and limited stretching and reaching

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer

and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

Company info

G4S plc
Website :

Company Profile
G4S is the world’s leading international security solutions group, which specialises in secure outsourcing in countries and sectors where security and safety risks are considered a strategic threat. We make a difference by helping people to operate in safe and secure environments where they can thrive and prosper and we believe this role can only grow in importance. G4S is the largest employer on the London Stock Exchange, with operations in more than 125 countries and over 620,000 employees. In this annual report we feature the important work carried out by our employees across our 125 countries. We are proud of the role they play in securing your world. With strong market positions in developed and developing markets complementing global outsourcing trends, G4S has a sustainable growth strategy.

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