Event Security Manager

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,AnswerValue:u003cpu003eu003cbu003eJob Summary u0026nbsp; u003c/bu003eu003c/pu003eu003cpu003eThe Event Security Manager is responsible for overseeing the highest level of guest service within a safe and secure environment for our clients, guests and colleagues during all events at Little Caesars Arena, the Fox Theatre and the amphitheaters.u0026nbsp; This position is also responsible for the management and day-to-day security operations at all events at Little Caesar’s Arena, the Fox Theatre and the amphitheaters.u0026nbsp;u003c/pu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eKey Responsibilities u003c/bu003eu003c/pu003eu003culu003eu003cliu003eSpearhead and maintain security protocols and procedures for all events at Little Caesars Arena, the Fox Theatre and the amphitheaters.u0026nbsp;u003c/liu003eu003cliu003eAct as a liaison with local law enforcement, client representatives, talent/sports team security and outside agencies.u003c/liu003eu003cliu003ePartner with the Guest Experience Managers to ensure there is collaboration between Security and Guest Experience to ensure exceptional customer experiences.u003c/liu003eu003cliu003ePrepare and manage event security budgets to ensure costs are within budget.u0026nbsp; Provide recommendations for security plan changes to increase efficiencies and maximize resources.u003c/liu003eu003cliu003ePhysical protection responsibilities will include Company and guest asset protection during an event, access control systems, video surveillance, and more (as well as documenting policies and procedures around the same). Assist in the review and implementation of crisis and emergency management practices including training and frequent revisions and updates.u003c/liu003eu003cliu003eOversees and conducts training and briefings for event security staff.u003c/liu003eu003cliu003eHighly responsive to emergencies in a fast paced, time sensitive environment.u003c/liu003eu003cliu003eEnsures compliance with NBA/NHL security mandates and protocols.u0026nbsp;u003c/liu003eu003cliu003eDevelop and recommend for approval policies, procedures and programs designed to enhance the safety and security for all venues.u003c/liu003eu003cliu003eLead and direct investigations of accidents, thefts, property loss and unlawful activities.u003c/liu003eu003cliu003eTroubleshoot and document any event day incidents and/or problems including those affecting clients, guests and colleagues or operating issues.u003c/liu003eu003cliu003eu0026nbsp;Advise the Director, Venue Security on details for venue security for events.u003c/liu003eu003cliu003eConducts planning, staffing and operational meetings as required ensuring smooth coordination of activities.u003c/liu003eu003cliu003eProvide timely and regular reports and information to the Director, Event Security.u003c/liu003eu003c/ulu003eu003cpu003eu003cspanu003eu003cspanu003e·u003c/spanu003eu003cspanu003eImplements and enforces all company policies and proceduresu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eSupport the vision and values of the company through role modeling and encouraging desired organizational behaviors.u003c/liu003eu003cliu003eEnsure building compliance with OSHA and other laws.u003c/liu003eu003c/ulu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eSupplemental Job Functions u003c/bu003eu003c/pu003eu003culu003eu003cliu003ePerforms other duties as assignedu003c/liu003eu003cliu003eMaintain knowledge of current trends and developments in the field of criminal justice, event security and venue security.u003c/liu003eu003cliu003eWork on special projects and other duties assigned by supervisor and upper-level managementu003c/liu003eu003cliu003eConduct other investigations as directedu003c/liu003eu003c/ulu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eSupervisory Responsibilities u003c/bu003eu003c/pu003eu003culu003eu003cliu003eManages 150 Part-Time Crowd Manager Supervisors and 150 crowd managers during events.u0026nbsp; Is responsible for the overall direction, coordination, and evaluation of event security plans.u0026nbsp; Carries out supervisory responsibilities in accordance with the organizationu0027s policies and applicable laws. Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems.u003c/liu003eu003c/ulu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eMinimum Knowledge, Skills and Abilities u003c/bu003eu003c/pu003eu003culu003eu003cliu003eBachelor’s Degree in criminal justice, business administration or related fieldu003c/liu003eu003cliu003eu003cuu003eMinimum 7 yearsu003c/uu003e of progressively responsible and relevant experience supporting needs of a diverse organizationu003c/liu003eu003c/ulu003eu003cpu003eu003ciu003eAny equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the worku003c/iu003eu003c/pu003eu003culu003eu003cliu003ePossess the highest integrity and ethical standardsu003c/liu003eu003cliu003eDemonstrate professionalism, outstanding judgment, and superior customer service in a positive demeanor in the performance of all duties.u003c/liu003eu003cliu003eAbility to use advanced security technologies as well as medical equipmentu003c/liu003eu003cliu003eEffective communication skills, both orally and in writingu003c/liu003eu003cliu003eDetail oriented – ability to keep accurate and detailed recordsu003c/liu003eu003cliu003eAbility to perform a wide variety of supervisory responsibilities with time-sensitive deadlinesu003c/liu003eu003cliu003eEstablish priorities and organize work; plan and direct the work of subordinate staffu003c/liu003eu003cliu003eHighly organized, self-directed business style, with strong ability to prioritizeu003c/liu003eu003cliu003eOutstanding interpersonal skills are required in order to manage a large and diverse staffu003c/liu003eu003cliu003eDemonstrated staff development skills in order to properly train and develop staff to meet objectivesu003c/liu003eu003cliu003eAbility to analyze procedures to ensure effectivenessu003c/liu003eu003cliu003eSolutions oriented problem solving mentality and abilityu003c/liu003eu003c/ulu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003ePreferred Knowledge, skills and abilities u003c/bu003eu003c/pu003eu003culu003eu003cliu003eExperience working in the sports and entertainment industry within a sizeable entertainment venue.u003c/liu003eu003cliu003eCertifications in F.A., CPR, AED, APCI-2, Anti-Terrorism and Homeland Security Defense Course, CERT Infrastructure, CCW, IAAM Crowd Managementu003c/liu003eu003c/ulu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eWorking Conditions u003c/bu003eu003c/pu003eu003culu003eu003cliu003eIrregular and extended hours including nights, weekends, and holidaysu003c/liu003eu003cliu003eExposure to moderate - high noise levelu003c/liu003eu003cliu003eAbility to lift up to 25 lbs.u003c/liu003eu003cliu003eFrequent visual/auditory attentionu003c/liu003eu003cliu003eExposed to all types of weather conditions (heat, rain, snow)u003c/liu003eu003cliu003ePossible exposure to blood borne pathogensu003c/liu003eu003c/ulu003e,

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