SECURUS Technologies, Inc.
Field Service Electrician
Field Service Electrician (FSE) is a licensed Journeymen electrician who is responsible for completing all the required electrical work (conduit, cabling/fiber) and to install all Securus' products, features and equipment including but not limited to: phones, kiosks, WAPs, tablets and video terminals. Maintains, repairs, troubleshoots, and operates telecommunications hardware, associated LAN/WAN/Networking hardware/software, various electronic equipment and ensuring correctional facilities are installed to the applicable codes and standards both industry and Securus.
Performs all of the electrical work required to install Securus' products, features and equipment nationwide including conduits, cabling, fiber and wireless.
Installs, maintains, programs and repairs telecommunications hardware, associated LAN/WAN/networking hardware/software, various electronic equipment and wiring per specifications, codes, standards and operational procedures in correctional facilities
Installs phones, kiosk, video terminals, WAP's, tablets and other required equipment within correctional facilities across the country
Gather, update, record, provide to management and maintain related data and/or statistics
Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.)
Interfaces with many internal Securus organizations, various vendors, contractors, and customers for problem solutions
Assist in educating and training Securus customers and field service associates - providing information to various internal departments and following direction given on Securus products & services
Travel to remote sites nationwide for extended periods of time to do installs, service and repairs, and submits expense reports for reimbursement per policy
Determine when to negotiate alternatives, when to escalate a problem or when to ask for assistance in dealing with the various problems reported
Rely on experience and judgment to plan and accomplish assigned tasks and goals
Additional duties as assigned
Knowledge, Skills, and Abilities:
Working knowledge and the ability to learn of all applicable practices, standards and codes (electrical, cabling, fiber, conduit, industry, Securus and equipment).
Ability to work all tasks to completion with a high sense of urgency and the highest work quality.
A self-starter, with the ability to self-train, who can work independently with minimal supervision on complex projects in remote areas to complete them on schedule and within budget.
Must be able to take on a leadership role and assume responsibility for work performed on installation projects, repairs, and complex issues.
Strong organizational, planning, interpersonal, written and verbal communication skills
Demonstrates proficient skills with installing, terminating and troubleshooting conduit, copper cabling, wireless networks and fiber optics, in addition to loading configuration files, installing and maintaining all of Securus' equipment, products and features.
Excel at multi-tasking, setting priorities and tracking issues concurrently.
Computing and Business Tool experience (Word, Excel, Power point, and Etc...)
Accept and adapt to change
Adhere to Field Service Standards and all Company policies outlined in the Employee Handbook
Ability to travel up to 100% and be reimbursed for expenses
High school diploma or GED
Must have a valid Journeymen electricians license (except in states where it is not required)
5 years' experience as an licensed electrician
Have your own tools
Master Electrician License
Microsoft Certifications (A , N , MCSE etc?)
Cisco Certifications (CCNA etc?)\
Experience working with Windows OS, VOIP, Adtran AOS, Cisco IOS and wireless technology
Electronics / Electrical Certification or Degree
Previous experience working in law enforcement or correctional environment
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Baton Rouge, LA
Construction, Mining & Trades
SECURUS Technologies, Inc.
Website : http://www.securustech.net