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Job Details

Fraud Prevention Analyst Fraud Department Full Time: Macys Call Center - Tempe AZ

Company name
Macys.com, Inc.

Location
Tempe, AZ

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Profile

A Fraud Prevention Analyst is our first line of defense in fighting fraud on Macy's and Bloomingdale's credit accounts. He or she will research and investigate suspicious activity to determine and take appropriate action to deter and prevent fraud. Additionally, this position will be responsible for other duties as required in a fast paced environment. Keys to Success Ability to own customer issues Utilize active listening skills in order to take control and resolve Adapt quickly to changing customer expectations and needs Self-starter who is comfortable taking the initiative Strong decision-making abilities Strong analytical skills Excellent communication skills Ability to navigate multiple computer applications and work from a dual monitor setup Click here to obtain the full job description. If you are interested, click on the apply button above to submit a job application. The job descriptions linked to this page are not all inclusive. In addition, Macy's, Inc. reserves the right to amend these job descriptions at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. ,

Company info

Macys.com, Inc.
Website : http://www.macys.com

Company Profile
Macy’s, Inc. is one of the nation’s premier retailers, with fiscal 2012 sales of $27.7 billion. The company operates the Macy’s and Bloomingdale’s brands with about 840 department stores in 45 states, the District of Columbia, Guam and Puerto Rico, and the macys.com and bloomingdales.com websites. The company also operates 13 Bloomingdale’s Outlet stores.

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