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Job Details

Police Officer Academy Participant Or Recent Graduate

San Ramon, CA

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East Bay

Job Type


Close Date

8/21/2018 at 5pm


$3,914.69-$5,425.65 Monthly

Additional Questionnaires


About San Ramon

Incorporated on July 1, 1983, the **MEMBERS ONLY**SIGN UP NOW***. is located on 17.98 square miles of the San Ramon Valley approximately 25 miles east of the City of Oakland in the San Francisco Bay Area. The San Ramon Valley has long been considered one of the most desirable living areas in the Bay Area because of its scenic beauty, good climate, excellent schools and parks, and proximity to the Bay Area's major employment centers. San Ramon is at the heart of the valley and is surrounded by the prosperous communities of Alamo, Blackhawk, Danville, and Diablo and is one of the San Francisco Bay Area's premier residential communities.

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San Ramon, 94583


The Position

Police Records Technician I is the entry-level position initially under close supervision, incumbents with some office support and public contact skills learn City practices and procedures. Police Records Technician II is the full working level position in which incumbents are expected to perform the full range of office support duties. Under general supervision, the Police Records Technician performs a wide variety of technical and clerical law enforcement support duties related to gathering, recording, maintaining, retrieving and distributing highly sensitive and confidential law enforcement data and information necessary to maintain and preserve public safety, welfare, and/or health; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear and comprehensive for law enforcement personnel and the general public; demonstrates a full understanding of all applicable policies, procedures and work methods associated with assigned duties; and performs other duties as required.

Typical Duties Include

Entering and maintaining accurate data and information into the California Law Enforcement Telecommunication System (CLETS) including stolen vehicles, missing and unidentified persons, and lost/stolen property; retrieving information from a variety of state and local automated systems to include entry, second check and validation of selected records; processing and distributing crime, incident, arrest and accident reports to the general public and various agencies such as the Department of Justice, California Highway Patrol, District Attorney, Department of Motor Vehicles and insurance companies; applying federal, state and local laws related to the release of information; preparing crime reports and supporting documents such as attachments, photos, CAD call and CD's for Investigations for the DA's Office filing; assisting and providing information to the public in person and by telephone; answering phones and provide assistance to the public, other city staff and outside agencies; maintaining accurate records as they relate to individual files or criminal history information; performing Live Scan and Ink Card fingerprinting; and demonstrating a full understanding of applicable policies, procedures and work practices associated with assigned duties.

Job Description URL:


Job PDF:

Police Records Tech 7.2018.pdf

Ideal Candidate

The Ideal Police Services Technician Candidate Possesses the Ability to:

* Perform responsible and confidential support work involving the use of independent judgment
* Handle multiple work requests under pressure with frequent interruption
* Interpret and apply departmental rules and polices
* Operate standard office equipment and specialized automated law enforcement information systems
* Understand and follow instructions
* Work a flexible schedule as needed
* Organize and prioritize work assignments
* Perform a variety of work with speed and accuracy
* Handle information of a sensitive and confidential nature
* Calm distressed citizens in order to gather sufficient information to act appropriately
* Maintain confidentiality
* Work independently and use good judgment when applying applicable laws, codes and regulations
* Communicate clearly and concisely, both orally and in writing
* Establish and maintain effective working relationships

Minimum Education and Experience Requirements:

Candidates for both levels must have possession of, or ability to obtain, a valid California Driver's License by time of appointment.

Office Technician I

* Equivalent to the completion of twelfth (12th) grade
* One (1) year of general office support or secretarial experience

Office Technician II

* Equivalent to the completion of twelfth (12th) grade
* One (1) year of experience performing office support or secretarial duties equivalent to those of the class of Office Technician I


The City's excellent benefit package includes: CalPERS retirement; medical, dental and vision plans; 12 days of vacation and 12 days of sick leave accrued annually; 10.5 paid holidays; 2 floating holidays; adoption benefits; short and long term disability; employee assistance program; group and supplemental life insurance; and a retiree health savings plan.

Please click here for more information.

The Selection Process

Interested individuals must apply online at ****The most qualified applicants, as determined by initial screening of applications and responses to supplemental questions, will be invited to an oral board interview, tentatively scheduled for the week of August 27, 2018.

Official Job Classification: Click here to access

The **MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity employer and does not discriminate against race, color, religion, national origin, age, sex origin or disability. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please ****. Information contained herein is subject to change without notice.

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